Catch Every Booking Request, Even Mid-Blowout
Your clients message on Instagram at 10pm, WhatsApp mid-morning, and Facebook between appointments. Vera.Support pulls every conversation into one inbox so you — or your AI assistant — reply first, before they book someone else.
Sound familiar?
We know running a salon means your hands are full — you're foiling a balayage, finishing a fresh set, or walking a bride through her trial while the phone buzzes and DMs pile up. You're not ignoring anyone; you're doing the work clients pay you for. The trouble is, in beauty the chair goes to whoever replies first, and right now that reply is waiting until you wash your hands.
Bookings lost to unread DMs
A client messages on Instagram asking if you can fit a balayage in Saturday. You spot it three hours later, mid-color, and she's already booked the salon down the road. It happens across Instagram, WhatsApp, and Facebook every week, and you have no real sense of how many clients quietly slip away.
Jumping between five apps
Your front desk bounces between the booking system, Instagram, WhatsApp Business, Messenger, and email just to answer who's asking what. Every switch eats time, and during a Saturday rush — phone ringing, walk-ins waiting — a message or two always gets buried and forgotten.
Typing the same answers all day
How late are you open? Do you do gel extensions? What's a full head of highlights? Your team types the same dozen replies over and over, across every platform. That's hours of copy-paste each week instead of looking after the client already sitting in your chair.
No one watching messages after hours
People browse beauty services at night — once the kids are down, once work is finished, when they finally get a quiet minute. With the salon closed and no one on the inbox, those enquiries sit cold until morning. By then the impulse has cooled or they've found someone who answered.
Clients expect a personal touch
Your regulars follow your work, know your style, and expect you to recognize them the second they message. A slow or copy-paste reply clashes with the polished, personal experience they get in the chair — and a no-show reply can quietly cost you a loyal client and the word-of-mouth that comes with them.
Double-booking chaos and manual reschedules
I'm juggling bookings across my phone, calendar, and a paper notebook. When someone cancels, I have to call or text each person on the waitlist—and I always forget someone.
How Vera.Support helps you
Every channel in one inbox
Vera.Support brings Instagram, WhatsApp, Facebook Messenger, Telegram, Viber, and your website live-chat into one shared inbox. Your front desk or owner sees every conversation in a single view — no app-hopping, no buried DMs, and no confusion over who already replied.
AI that answers your FAQs 24/7
Train the Vera AI on your own content — service menu, prices, opening hours, aftercare notes, and FAQs. When someone asks about lash fills at midnight, it answers accurately from your information, never inventing a price or policy, and hands the chat to a real person the moment the question gets specific or a client is ready to commit.
One-click saved replies
Build a set of polished, on-brand replies for your most-asked questions — price lists, parking, patch-test policy, cancellation terms. Any team member sends a perfect answer in one click, so your tone stays consistent whether the message came via Instagram or WhatsApp, freeing time for chats that need a human.
After-hours coverage that never sleeps
The AI assistant greets late-night enquiries with your hours, service list, and a nudge to book the next morning — so a client who messages at 11pm feels acknowledged instead of ignored. That simple instant reply keeps warm interest from drifting to a competitor before you open your doors.
Rich profiles for every client
Everyone who contacts you gets a profile holding their full conversation history across every channel. When a regular pings you on a new platform, you see their past chats and preferences at a glance — so your reply feels like you remember them, not like they're a stranger starting over.
Auto-sync bookings across all channels
When a client books or cancels via any channel, your calendar updates instantly and waitlisted clients are automatically notified. No more double-booking or manual outreach.
How it works
Connect your channels
Link Instagram, WhatsApp Business, your Facebook Page, and your website in a few clicks — no developer needed.
Train the AI on your salon
Paste in your service menu, price list, and FAQs, and the chatbot learns to answer client questions accurately from your own information.
Handle every message in one place
Your team replies from a single inbox while the AI covers off-hours enquiries, so no booking request ever slips through the gap.
Built for how you work
- Auto-answering after-hours 'any Saturday availability?' DMs on Instagram
- Sending your full price list to a WhatsApp enquiry with one saved reply
- Routing an unhappy client straight to the salon manager by department rule
- Letting the AI explain lash or hair-color aftercare from your own guide
- Greeting website visitors with a pop-up promoting a seasonal color deal
- Keeping every client's DM and chat history so no regular feels forgotten
And there’s more
Everything else you get with Vera.Support, included in every plan.
Frequently asked questions
We already use a booking app. Does Vera.Support replace it?
Can the AI really handle beauty questions without giving wrong answers?
We get most of our enquiries on Instagram. Does it actually connect Instagram?
How long does setup take? We're not technical at all.
Is our client data secure and GDPR-friendly?
Will this replace my receptionist?
What does it cost, and are we locked into a contract?
Some clients prefer WhatsApp, others Facebook. Do we need a separate login for each?
Ready to end the chaos?
Unify your messages, automate the repetitive questions, and turn conversations into revenue — starting today.
Get Started