Text messaging, right in your unified inbox
Send and receive SMS text messages directly inside Vera.Support, so every text sits next to your WhatsApp, website chat and email. Reply from one screen, route by department and let your AI answer automatically — no separate texting app to check.
Texts in one inbox
Receive and reply to SMS messages right alongside WhatsApp, chat and email — nothing lives in a separate app.
Same routing, every channel
Send each text conversation to the right team automatically, exactly like your other channels.
AI answers your texts
The same assistant you train replies to common SMS questions instantly, handing off to an agent when needed.
One thread per customer
Anyone who texts you is saved as a user with full history, so every reply has context.
Connect your own provider
Link an SMS provider like Twilio and start sending and receiving texts from Vera.Support.
Frequently asked questions
What do I need to connect SMS?
Can the AI chatbot answer over SMS?
Ready to end the chaos?
Unify your messages, automate the repetitive questions, and turn conversations into revenue — starting today.
Get Started