A smarter way to talk to your customers
Every tool your team needs to capture, answer and convert conversations — in one elegant platform that takes minutes to set up.
Unified shared inbox
All channels in one real-time workspace with assignment, internal notes, tags, saved replies and full conversation history.
AI chatbot & automation
Train on your content, auto-reply 24/7, qualify leads, route conversations and hand off to humans seamlessly.
Omnichannel messaging
WhatsApp, Instagram, Messenger, Telegram, Viber, LINE, WeChat, Zalo, Twitter/X and Slack — synced both ways.
User & team management
Rich customer profiles, departments, roles, agent availability and registration/login flows out of the box.
Tickets & help desk
Embed a full ticketing area on any page so customers can open, track and resolve requests in one place.
Marketing & pop-ups
Proactive chat invites, pop-ups, newsletters and Mailchimp sync turn visitors into subscribers and buyers.
Reports & insights
Track volume, response times, agent performance and trends to keep improving the customer experience.
Mobile apps
Answer on the go with native iOS and Android apps and real-time push notifications.
Powerful tools for your whole team
Named, agent-side features that save time and keep service consistent as you grow.
A two-way bridge to your inbox — agents reply from Vera, customers get a normal email. Multiple accounts, no server setup.
Show waiting visitors their position and estimated wait time, and cap concurrent chats per agent.
Keyboard-shortcut canned responses (type # to insert) — and the AI can generate them for you.
The AI summarizes conversations and extracts contact details into private team-only notes.
Auto-route new chats to the least-busy agent, or let visitors pick the department they need.
Collect post-chat satisfaction scores per conversation and per agent to keep improving.
See when a teammate is already replying, so customers never get two answers.
A searchable article center, surfaced inside the chat so customers can self-serve before they ask.
Ready to end the chaos?
Unify your messages, automate the repetitive questions, and turn conversations into revenue — starting today.
Get Started