Quote Real, Live Prices in Chat, Day or Night
Vera.Support brings every price enquiry — WhatsApp, Instagram DMs, Facebook Messenger, Telegram, website live chat, and more — into one shared inbox, with an AI that connects to your reservation system to quote real, live rates and availability around the clock.
Sound familiar?
Whether you run a hotel, a guesthouse, a resort, a travel agency, a tour operator, or a rental business, the same thing happens every day: someone messages to ask "how much for a room this weekend?" and there's no one free to check the system and reply. The enquiry lands after hours or during a busy shift, so it sits unanswered for hours — and by the time anyone gets to it, the guest has already booked somewhere that answered first. Even when your team does reply, they have to stop what they're doing, open the reservation system, read off a rate, and type it out by hand for every single question. Slow, manual quoting costs you bookings, ties up your staff, and turns ready-to-buy guests into missed enquiries. You need a way to give accurate prices and availability instantly, in the channels people already use, without a person checking the system every time.
Price enquiries sit unanswered for hours
A guest asks "what's your rate for this weekend?" and no one is free to check the reservation system and reply. The question sits in an inbox until someone gets to it, sometimes the next morning. By then the guest has messaged three other places and booked with whoever answered first. The people most ready to book are the ones least willing to wait for a price.
Quotes only happen during business hours
Your front desk answers during the day, but that's exactly when guests are busy with their own lives. They think to plan a trip in the evening or on the weekend, ask for a price, and get silence until Monday. The intention fades, and you're invisible during the very hours people actually sit down to compare options and book.
Staff stuck checking rates by hand all day
Every "how much for two nights?" means someone stops what they're doing, opens the reservation system, finds the dates, reads off the rate, and types it back. Dozens of times a day, for the same routine questions. It's slow, it interrupts the real work, and it's exactly the kind of repetitive lookup a person shouldn't have to do all shift.
Prices quoted from memory go out of date
When staff quote from a printed sheet or their own memory instead of the live system, they hand out rates that changed last week or dates that are already fully booked. The guest gets one number in chat and a different one at checkout, or shows up expecting a room that isn't there. Every stale quote is an awkward conversation and a shaken trust.
Foreign-language enquiries get lost
A traveler messages in Spanish, German, or Arabic asking about availability, and no one on the shift can answer confidently. The reply is slow, stilted, or never comes. Guests from exactly the international audience you want to reach are the ones most likely to give up when a simple price question is met with a language barrier.
Enquiries scattered across too many apps
Price questions arrive on WhatsApp, Instagram DMs, Facebook, and your website chat, each checked on a different phone by a different person. Nothing is in one place, so threads get missed and guests wait far too long for a number. The moment a staff member is off shift, their conversations — and the bookings in them — are invisible to everyone else.
How Vera.Support helps you
AI that quotes live prices at 2 am
Connect the Vera AI to your reservation system so it can pull real rates and availability the moment a guest asks — even at midnight. "How much for a room this weekend?" gets an accurate, live answer in seconds, straight from the system, in the guest's own language. The hours your front desk is closed become your busiest quoting and booking window.
Connects to your reservation system
Vera.Support links the AI directly to your reservation system, with the Sedna reservation system supported, so quotes reflect real availability and current pricing rather than a static price sheet. The AI reads the same live data your team relies on, which means the rate a guest sees in chat is the rate that's actually bookable — no stale numbers, no guesswork.
Turn chat into a booking channel
Once a guest has a real price and sees the dates are open, the conversation is already halfway to a booking. Instead of an enquiry that dead-ends in a slow reply, chat becomes a live sales channel that captures interest at the exact moment it's highest — around the clock, without a person checking the system every time.
One shared inbox, every channel
Vera.Support unifies WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, Slack, LINE, WeChat, Zalo, Twitter/X, and website live chat into one team inbox. Every price enquiry lands in the same place no matter how it arrived, ending the scramble across personal phones and tablets. Smart routing sends each conversation to the right person or property so nothing slips through a shift change.
Every guest answered in their language
The AI detects the language a guest writes in and replies naturally across dozens of languages, with no copy-paste into translation tools. Someone asking about rates in Spanish, German, or Mandarin gets the same instant, accurate quote as someone writing in English. No booking is lost simply because of the language the guest reached out in.
Human handoff for the tricky requests
When a guest wants a group rate, a special package, or something outside the AI's rules, the conversation passes to a person with the full context already attached. Routine price checks resolve on their own while your team focuses on the high-value requests that genuinely need a human touch — never starting a conversation from scratch.
How it works
Connect your channels
Link WhatsApp, Instagram, Facebook, and your website chat in a few clicks — no developer needed and no change to your existing numbers or social accounts.
Connect your reservation system
Link the AI to your reservation system, with the Sedna reservation system supported, so it can read real rates and availability. From then on, the prices it quotes come straight from your live system rather than a static list.
Let quotes and bookings come in around the clock
Routine price and availability questions resolve automatically day and night, while your team receives only the conversations that need a personal touch, already in full context.
And there’s more
Everything else you get with Vera.Support, included in every plan.
Frequently asked questions
How much does it cost to get started?
How does the AI quote a real, live price?
Which reservation systems can it connect to?
Will the AI make up prices or availability?
Can it turn a price question into an actual booking?
Does it work outside business hours and in other languages?
How long does setup take? We have no IT department.
What if we want to cancel? Are there long contracts?
Ready to end the chaos?
Unify your messages, automate the repetitive questions, and turn conversations into revenue — starting today.
Get Started