Reply to Every Candidate First and Win More Placements
Vera.Support brings every candidate and client message — WhatsApp, Instagram DMs, Facebook, Telegram, website live chat, and more — into one shared inbox, with an AI trained on your own roles and process that screens, answers, and qualifies day and night.
Sound familiar?
Running a recruitment desk is a race against the clock. The strongest candidate is talking to three other agencies and goes with whoever calls back first. A hiring manager pings you on WhatsApp for shortlist progress while you are mid-interview. Your careers-page chat fills overnight with applicants asking whether the role is remote and what it pays. Between sourcing, screening, scheduling, and reference chasing, a message left unread for an hour can cost you the placement and the fee attached to it. Vera.Support makes every candidate and client feel chased and looked after — without cloning your consultants or adding headcount you cannot bill for.
The best candidates go to whoever answers first
Strong candidates are registered with several agencies at once and rarely wait around. The consultant who replies fastest gets the call, the trust, and eventually the signed terms. When your message sits unread all afternoon because the whole desk is on the phone, a candidate you spent hours headhunting on LinkedIn quietly accepts an interview with the agency that simply got back to them by lunchtime.
Conversations scattered across too many apps
One candidate messages on WhatsApp, another applies through an Instagram DM, a client sends interview feedback on Telegram, and your careers-page chat is somewhere else entirely. Nothing lives in one place, so threads get missed, double-answered by two consultants, or lost the moment someone takes a day off. When a recruiter is out sourcing or on annual leave, their entire pipeline goes dark to the rest of the desk.
Screening the same questions all day
Is the role remote? What is the salary band? Do you sponsor visas? What is the notice period and when can I start? Your consultants type the same five screening answers dozens of times a day instead of building client relationships and closing offers. Every new trainee has to learn the script from scratch, and this repetitive qualifying is the lowest-value, highest-volume work on the desk.
Applications arrive after hours and go cold
Candidates browse jobs in the evening, on the commute, and at weekends — exactly when nobody is at the desk to reply. An eager applicant who hears nothing back until Tuesday assumes the role is filled or the agency is slow, and accepts elsewhere. Your pipeline looks shut at precisely the hours active, in-demand jobseekers are most engaged and most likely to respond.
Clients chasing updates you have no time to send
Hiring managers want shortlist progress, interview feedback, and offer status, and they want it now. Keeping every client manually informed across calls, email, and WhatsApp swallows hours you do not have, so updates slip. A client left in the dark for three days hands the same vacancy to two more agencies, and the exclusivity you negotiated quietly evaporates into a contingent free-for-all.
No record of what was promised to whom
A candidate turns up to interview expecting the salary or start date a colleague mentioned last week, but there is no note of it anywhere. Notice periods, package details, and feedback live in personal WhatsApp threads and inboxes that walk out the door when a consultant resigns. When a placement, a rebate, or a fee gets disputed, nobody on the desk can prove what was actually agreed.
How Vera.Support helps you
One shared inbox, every channel
Vera.Support unifies WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, Slack, LINE, WeChat, Zalo, Twitter/X, and website live chat into one team inbox. Every candidate and client message lands in the same place no matter how it arrived, ending the scramble across personal phones and apps. Smart routing assigns each conversation to the right consultant or desk, so a thread never stalls just because someone is out sourcing or on leave — their pipeline stays visible to the whole team.
AI that replies the moment they message
Train the Vera AI on your live roles, salary bands, locations, process, and FAQs so it answers instantly while a candidate is still deciding which agency to commit to. Powered by OpenAI and Google, it replies only from the content you approve — it will never invent a salary, a benefit, or a job detail — so yours is the agency that always got back first. When a conversation needs a consultant, it hands over the full thread, so nobody has to ask the candidate to repeat themselves.
Automated first-touch screening
The AI greets every new applicant, answers their role questions, and asks your qualifying questions — location, notice period, work eligibility, salary expectation — before a consultant ever steps in. Saved replies and automations clear the predictable inbox traffic, so your team opens each conversation already knowing whether the candidate is a fit and can spend their time on the ones worth pursuing instead of the first five minutes on basics.
Every candidate answered in their language
The AI detects the language a candidate writes in and replies naturally across dozens of languages, with no copy-pasting into translation tools. An international applicant gets clear, accurate answers in seconds about a role, a relocation package, or visa sponsorship. That responsiveness keeps strong overseas candidates engaged with you instead of drifting to an agency that happened to speak their language first.
Full history on every candidate and client
Every message, role, and promise attaches to a profile any authorised consultant can open. The salary discussed, the interview feedback, the agreed start date — all documented, searchable, and visible at handover. When a candidate who messaged on WhatsApp last month calls back today, or a client queries a rebate on a placement that fell through, you have the complete record of exactly what was said and when.
Keep clients updated without the busywork
Proactive messages and follow-ups let you keep hiring managers informed and nudge candidates through each stage from the same inbox. Send a check-in after an interview, confirm an offer, or push shortlist progress to a client without drafting each note by hand. Hiring managers who feel consistently looked after keep the vacancy — and the next one — with you instead of opening it up to the competition.
How it works
Connect your channels
Link WhatsApp, Instagram, Facebook, Telegram, and your careers-page chat in a few clicks — no developer needed and no change to your existing numbers or social accounts.
Train the AI on your roles and process
Paste your live vacancies, FAQ page, and screening questions, or upload documents you choose, and the AI starts answering and qualifying accurately from them within minutes.
Your consultants focus on placements
Routine questions and first-touch screening resolve automatically around the clock, while your team receives only the conversations that need a personal touch, already in full context.
Built for how you work
- Answering role and salary questions automatically after hours
- Pre-screening new applicants before a consultant steps in
- Sending interview details and prep on WhatsApp before the meeting
- Keeping a hiring manager updated on shortlist progress
- Routing a candidate's question to the right consultant in one click
- Following up with a placed candidate after their first week
And there’s more
Everything else you get with Vera.Support, included in every plan.
Frequently asked questions
How much does it cost for a recruitment agency?
How long does setup take? We have no IT team.
Will the AI make up salaries or job details?
Can it really handle WhatsApp and Instagram in one place?
Will it replace our consultants?
Can it screen candidates before a consultant gets involved?
Is our candidate data secure? We are subject to GDPR.
What if we want to cancel? Are there long contracts?
Ready to end the chaos?
Unify your messages, automate the repetitive questions, and turn conversations into revenue — starting today.
Get Started