Answer Every Parent and Capture Every Enrollment, Across Every Channel
Families reach your school however they like — WhatsApp, Instagram, your website, Telegram, Messenger — and Vera.Support brings every message into one shared inbox, so your admissions team replies faster and never loses a lead.
Sound familiar?
We know that running a school or training center means handling enrollment paperwork, anxious parents, staff questions, and the registration-deadline crunch all at once. Prospective families won't wait two days for a reply — they enroll with whoever answers first and answers well. The patchwork you're using today, a personal WhatsApp here, a shared Gmail there, a Facebook page someone checks twice a week, was never built for this volume or this speed.
Inquiries scattered everywhere
One parent asks about tuition in an Instagram DM, another asks about the curriculum on WhatsApp, and a third fills out the contact form. Your admissions coordinator has six tabs open and still misses the message that mattered most. By the time anyone notices, that family has already toured the school down the road.
Evening and weekend questions go cold
Parents research schools after work and on weekends, exactly when your office is closed. They send a message about open registration, hear nothing back until Monday, and quietly assume you're disorganized. The alternative — handing out a staff cell number — just means admissions calls landing at 10 p.m.
The same questions, all day long
What are the fees? Is there a school bus on our route? Which documents do we need to register? Your team types the same twenty answers dozens of times a week. Every minute spent on a routine question is a minute stolen from a family who genuinely needs a real conversation.
Complaints that quietly slip away
A parent raises a concern about a playground incident in a Messenger chat tied to someone's personal account. A colleague sees it, assumes another staff member will reply, and no one does. A week later it has escalated into a furious email to the principal — over a message that simply went unanswered.
No idea how your team is doing
You can't see how long admissions takes to reply, who handled which family, or how many conversations went unanswered during peak enrollment week. When the board asks why inquiries dropped, you're guessing. Without numbers, every staffing and follow-up decision is a shot in the dark.
Prospective families left waiting
A parent visits our website at 10 PM, curious about our curriculum and enrollment. But our office is closed, and that spark of interest fades by morning. We're losing families simply because we can't answer their questions the moment they ask.
How Vera.Support helps you
One inbox for every channel
Vera.Support pulls your website chat, WhatsApp, Instagram, Facebook Messenger, Telegram, and more into a single shared inbox. Your admissions team sees every conversation in one place, assigns each to the right colleague, and never again loses a thread between platforms — solving the scattered-inquiries and accountability problems at once.
An AI that answers around the clock
Train the AI chatbot, powered by OpenAI and Google, on your fee schedule, curriculum pages, enrollment steps, and FAQs. It answers routine questions instantly at any hour, in the family's own language, then hands off to a human with the full chat history attached the moment a conversation needs personal care — covering both after-hours gaps and repetitive questions.
Saved replies and smart routing
Build a library of accurate, on-brand answers for tuition, transport, uniforms, and registration documents, so any staff member sends a polished response in two clicks. Automations and department routing send each message to the admissions office, the bursar, or the principal's secretary, so nothing sits without a clear owner.
Full context and accountability
Every conversation has a visible status, an assigned owner, and a complete history, so a parent complaint can never vanish into a personal account again. When a family follows up days later, whoever picks up the thread sees exactly what was said and what was promised.
Reports that guide your decisions
Built-in analytics show response times, conversation volume by channel, and team workload over any period. Use it to add a second agent before registration season peaks, or to see whether Instagram or WhatsApp is bringing in the most new families — turning guesswork into a plan.
AI that answers admissions questions
An AI chatbot trained on your school's specific information—like enrollment steps, tuition fees, and academic programs—answers inquiries instantly, 24/7. It handles the repetitive questions, so your staff can focus on building relationships with prospective families.
How it works
Connect your channels in minutes
Paste one snippet on your school site for live chat, then link WhatsApp, Instagram, and Facebook in a few clicks — no developer needed.
Train the AI on your own content
Point the chatbot at your website and upload your enrollment guide or fee schedule, and it learns to answer your families accurately without ever inventing a figure.
Let staff handle only what matters
Routine questions are answered automatically, while sensitive or complex conversations are routed to the right person with full context, so every family feels heard.
Built for how you work
- Answering enrollment and tuition questions instantly after hours
- Routing parent complaints to the right office without manual forwarding
- Sending and answering registration-deadline questions on WhatsApp
- Supporting families in Arabic, Russian, Spanish, or any other language
- Tracking weekly admissions inquiry volume to plan staffing
- Letting students reach student services on Instagram instead of email
And there’s more
Everything else you get with Vera.Support, included in every plan.
Frequently asked questions
How much does Vera.Support cost, and is it worth it for a small school?
How long does setup take? Our IT help is limited.
Will the AI give parents wrong information about fees or policies?
Is parent and student communication data secure?
Will this replace our admissions staff?
Can we keep using our existing WhatsApp number?
Many of our families don't speak English well. Can the AI reply in other languages?
Are there long-term contracts, or can we cancel anytime?
Ready to end the chaos?
Unify your messages, automate the repetitive questions, and turn conversations into revenue — starting today.
Get Started