Keep your AI answering without running dry
Your plan covers the platform. AI usage runs on credits you top up, so the chatbot and the other AI features keep working around the clock.
Read this when you are setting up AI for the first time, or when a low-credit email lands in your inbox. It explains what spends credits, where to buy them, and how to make top-ups happen on their own.
Step by step
Check which mode you are paying in
Open Settings > Artificial Intelligence > OpenAI > Sync mode. Automatic runs on credits you top up. Manual runs on your own OpenAI API key and consumes no credits. The Google side has its own switch at Settings > Artificial Intelligence > Google > Sync mode.
Buy credits
Credits are purchased from the membership and billing tab of your account. For current credit pricing, message us from the chat bubble at the bottom-right of the screen.
Turn on automatic recharge
With automatic recharge enabled, your balance tops up on its own once it falls below 1. This is the safest option if you would rather not watch the balance.
Know what spends credits
In Automatic mode, credits are used by the AI chatbot, spelling correction, message rewriting, speech recognition, note data scraping and copilot. The Google features also draw on credits: automatic translation, language detection, and multilingual via translation.
Change mode whenever you need to
You can switch between Automatic and Manual at any time at Settings > Artificial Intelligence > OpenAI > Sync mode, or at Settings > Artificial Intelligence > Google > Sync mode for the Google features.
Settings reference
| Setting | What it does |
|---|---|
| Settings > Artificial Intelligence > OpenAI > Sync mode | Sets whether the OpenAI features run on credits you top up (Automatic) or on your own API key (Manual, which uses no credits). |
| Settings > Artificial Intelligence > Google > Sync mode | The same choice for the Google features: automatic translation, language detection and multilingual via translation. |
| Automatic recharge | When switched on, your credit balance is topped up automatically once it falls below 1, and the low-credit emails are not sent. |
Good to know
Only Automatic mode uses credits
If you run in Manual sync mode with your own API key, no credits are consumed at all. Credits matter only while you are in Automatic mode.
You get two warnings at most
When credits run out you are notified by email, and there are a maximum of two notifications. Those emails are not sent if automatic recharge is on.
Recharge triggers below 1
Automatic recharge does not wait for zero. The top-up happens once the balance drops below 1.
OpenAI and Google are set separately
The chatbot and the translation features have their own sync mode settings. Putting one in Manual does not change the other.
Your plan and your credits are two different things
Plans start at $7 a month with every feature included and you can cancel at any time. AI usage is billed through credits you top up on top of that.
Common questions
Is AI usage included in my plan?
How much do credits cost?
What happens when my credits run out?
Can I use my own OpenAI API key instead of credits?
Do the translation features use credits too?
Where do I buy credits?
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