Sync Telegram with Vera Support

Centralize your Telegram and website communications in one place. Receive messages sent to your Telegram bot and respond to them directly within Vera Support, ensuring fast, organized, and efficient customer support.

Assign Departments

Automatically route Telegram conversations to the department of your choice, ensuring messages reach the right team every time.

User Synchronization

All users who message you on Telegram are automatically added to Vera Support, including their profile picture and name for easy identification.

Multiple Bots

Synchronize multiple Telegram bots and business accounts, assign them to departments, and manage all conversations seamlessly in one place.

Communicate in Vera Support

Instantly receive and reply to messages sent to your Telegram bot or business account directly in Vera Support. The integration supports attachments, documents, photos, videos, audio files, and more.

  • Send and receive messages
  • Real-time two-way sync
  • Support for attachments, media, and more

Connect the Chatbot with Telegram

Integrate OpenAI chatbots into your Telegram bot and automate conversations directly within Vera Support. This advanced integration allows your chatbot to handle user inquiries efficiently, provide instant responses, and maintain a consistent experience across all interactions. With Vera Support, you can deliver smarter, faster, and more personalized communication while reducing manual workload for your team.

Compatible with the Most Innovative Features

All of Vera Support’s advanced features are fully compatible with Telegram. This includes powerful options like deactivating the chatbot during non-business hours, setting personalized welcome messages, and leveraging all automation tools to enhance user interactions seamlessly.

Try in Telegram

  • OpenAI Chatbots
  • Multilingual Chatbots
  • Chatbot Flows
  • Chatbot Live Web Search
  • Rich Messages
  • Human Takeover
  • Agent Ratings
  • Easy Chatbot Setup
  • Image Recognition
  • Chatbot Actions

Media Attachments

Vera Support supports two-way media sharing on Telegram, including GIFs, emojis, images, audio, video, and files. You can send multiple attachments at once for seamless communication.

Automatic Translation

Automatically translate incoming messages into your agent’s preferred language or translate responses into the user’s language in real-time.

Detect Language

Vera Support detects the user’s language on the fly by analyzing messages sent to your Telegram bot, removing any language barriers.

Chatbot Integration

Connect your OpenAI-powered chatbot to your Telegram bot and manage all channels from a single intelligent assistant.

Omni-Channel Management

Send and reply to Telegram messages, emails, chats, and more directly from the Vera Support admin area, ensuring consistent communication across platforms.

Support for Routing

Telegram conversations and messages fully support agent routing and related features, ensuring messages reach the right team members efficiently.