Privacy Policy
We value your privacy and are committed to transparency.
Privacy Policy Overview
This Privacy Policy explains what information we collect, why we collect it, and how we use, share, and store that information. It applies to all interactions with Vera Support, including our services, products, and website at https://vera.support.
Information We Collect
We collect information to provide better services to our users. The information we collect includes:
- Personal Information: This includes details like your name, email address, and payment details, which are required to use our services and to communicate with you effectively.
- Usage Information: We collect data regarding how you interact with our platform, such as features accessed, messages sent, and support requests.
How We Use Your Information
We use your information to provide, maintain, and improve our services, including:
- Facilitating communication between you and your customers.
- Providing customer support and responding to your inquiries.
- Improving the functionality and quality of our products through analytics.
- Sending notifications about updates, changes to our services, and promotional offers.
Data Security
Vera Support takes the security of your data seriously. We store your data securely using industry-standard encryption technologies. We do not sell, rent, or share personal information with third parties except as necessary to provide our services or as required by law.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Upon request, we will delete or anonymize your information unless we are legally allowed or required to maintain certain records.
Cookies and Tracking
Our website uses cookies to personalize content, analyze traffic, and improve user experience. You can control the use of cookies at the individual browser level. For more details, please review our Cookie Policy.
Third-Party Integrations
We may integrate with third-party services like Slack, Dialogflow, and others to enhance our services. When you use these integrations, certain data may be shared with those providers in accordance with their privacy policies.
Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at [email protected].
Contact Us
If you have any questions about this Privacy Policy or need further information, you can contact us at:
Email: [email protected]
Address:
Kobimedya Bilişim ve Reklamcılık A.Ş.
Harbiye Mahallesi Abdi İpekçi Caddesi Bostan Sokak No:15/5 Şişli, 34367 Nişantaşı/İstanbul, Turkey