Continuously updated with new features
Enjoy a comprehensive set of tools designed to save your agents time and boost productivity. Arm your team with the right features to enhance efficiency and deliver exceptional customer service.
Transform your smartphone or tablet into a full-featured customer service hub. Chat with your users seamlessly using our fast and responsive progressive web app, optimized for both Android and iOS devices.
The Vera Support administration panel is a Progressive Web App that can be installed on Windows, Mac, and mobile devices. It runs like any native software, providing a seamless experience on both desktop and mobile platforms.
Integrate Vera Support seamlessly with WordPress to automatically sync your WordPress users and admins. Agents can access the admin area directly without needing to log into WordPress separately.
Vera Support is fully multilingual, featuring RTL direction and translations in 41 languages. You can easily add new translations for custom content, and automatic language detection ensures smooth communication.
Vera Support allows you to request user consent for terms of service, privacy policy, or GDPR compliance before starting a chat. This helps you stay legally protected with just a few simple clicks.
With Vera Support, you can fully customize your chat’s design and layout to match your brand. Change colors, images, and headers with ease, or edit the CSS for advanced customization—all while keeping a fully white-labeled experience.
Create a fully branded chat experience with Vera Support by customizing the design and layout. Easily change colors, images, and headers, or edit the CSS for advanced personalization—your license supports all levels of customization.
At Vera Support, protecting your data is paramount. We collaborate with security experts to conduct regular audits and continually implement the latest security technologies, ensuring your information stays safe against emerging threats.
More details
With Vera Support, you can transform a chat into an inline panel and position it anywhere on your website. Choose between a minimal, full-screen, or custom layout, enjoying full flexibility. This feature requires the Tickets app.
Allow your users to select the appropriate department before starting a conversation. Assign departments to agents so they only access conversations relevant to them.
Discover our extensive set of features designed to enhance your experience. And stay tuned—more innovative features will be added in the near future.
Our support team is always available to assist you, anytime you need.
Know exactly when your messages have been sent and read by users.
Users can see when agents are online and actively typing a response.
Send multiple attachments and media files, and view images in a convenient lightbox.
Display office hours dynamically in the user’s local time for seamless communication.
The panel is fully responsive and optimized for both smartphones and tablets.
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