Cookie Policy for Vera Support LLC
Last Updated: October 13, 2025
1. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We may also use similar technologies like “page tags” (also known as web beacons), which are small blocks of code on a webpage or in an email that allow us to read and set cookies.
2. How and Why We Use Cookies
Yes, Vera Support LLC uses cookies. We use them to personalize your experience on our Website, to monitor how you are using our Services so we can improve them, and to measure the effectiveness of our advertising and marketing campaigns.
The cookies we use fall into these general categories:
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- Strictly Necessary Cookies: These are essential for you to browse the Website and use its features, such as accessing secure areas of the site.
- Performance Cookies: These collect information about how visitors use our Website, for instance, which pages visitors go to most often. We use this data to improve our Website and Services.
- Functionality Cookies: These allow our Website to remember choices you make (such as your user name or language) to provide an enhanced, more personal experience.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.
3. Your Choices: Do You Have to Accept Cookies?
You do not have to accept cookies to use our Website or Services. However, if you reject cookies, certain features may not work properly, and you may have a degraded experience.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.
You can also change your browser settings to notify you when you receive a cookie or to reject cookies altogether. Please click the link for your browser below to learn more:
4. List of Cookies We Use on Our Website
Below is a list of the common cookies we and our third-party partners (like Google and Facebook) may use on our website.
Google Analytics:
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- Cookie Names: _ga, _gat, _gid, _utma, _utmb, _utmz
- Purpose: These cookies collect information about how visitors use our site, such as which pages are visited and how much time is spent on the site. We use this information to compile reports and to help us improve the site.
- Lifespan: Varies from 1 minute to 2 years.
Facebook Pixel:
Cookie Names: _fbp, tr
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- Purpose: This is an advertising pixel used for prospecting (finding new potential customers) and retargeting (showing ads to people who have already visited our site).
- Lifespan: Up to 180 days.
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Please note that this list may be updated from time to time as we add or change our service providers.