Communicate in Vera Support

Instantly receive and respond to messages sent to your Viber bot in Vera Support. The integration supports attachments, documents, photos, videos, audios, and more.

• Send and receive messages
• Real-time two-way sync
• Attachments, media, and more

Connect the Chatbot with Viber

Integrate OpenAI chatbots into your Viber bot to automate communication seamlessly within Viber. This advanced integration provides unique features, enabling intelligent responses, automated workflows, and enhanced user interaction.

Compatible with the Most Innovative Features

These advanced features are fully supported on Viber as well. You can also take advantage of additional options, including deactivating the chatbot during non-business hours and customizing the welcome message for your users.

Artificial Intelligence app

• OpenAI Chatbots
• Multilingual Chatbots
• Chatbot Flows
• Chatbot Live Web Search
• Rich Messages

• Human Takeover
• Agent Ratings
• Easy Chatbot Setup
• Image Recognition
• Chatbot Actions

Media Attachments

Full two-way support for GIFs, emojis, images, audio, video, and file attachments. You can send multiple attachments at once for richer communication.

Automatic Translation

Instantly translate incoming messages into your agent’s preferred language, or respond in the user’s language for smooth multilingual support.

Detect Language

Automatically detect the user’s language in real time by analyzing the messages sent to Viber, ensuring accurate responses.

Chatbot

Connect an advanced chatbot to your Viber bot to handle inquiries automatically and streamline communication across all channels.

Omni-Channel

Manage and reply to Viber messages, emails, chats, and more directly from the Vera Support admin area, all in one place.

Support for Routing

Viber conversations support agent routing and related features, ensuring the right message reaches the right team member efficiently.