Zendesk Integration with Vera Support
This add-on costs $29 and is not included in the main Vera Support purchase. Use this app to automatically synchronize Zendesk customers with Vera Support, view Zendesk tickets, create new ones without leaving Vera Support, and more.
Tickets Synchronization
Vera Support automatically displays the Zendesk tickets of the active Vera Support user by matching their email or phone number. Each ticket shows the status and title, and clicking it opens the ticket directly in Zendesk.
- Zendesk tickets synchronization
- Automatic ticket updates with the latest messages
Conversion to Zendesk Ticket
Convert Support Board conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Support Board.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
Important Notice: This service costs $29. To purchase it, you must first register and buy a package. After completing your purchase, please contact us through the chat to request this service.