Synchronize WeChat with Vera Support
Centralize all your WeChat and website communications in one convenient platform. Receive messages sent to your WeChat Official Account and respond directly from Vera Support, ensuring a smooth and efficient conversation flow. Manage multiple accounts, track user interactions, and provide timely support—all from a single, unified interface.
Assign Departments
Automatically route all WeChat conversations to the appropriate department of your choice, ensuring messages reach the right team quickly and efficiently.
User Synchronization
Every user who messages you on WeChat is automatically added to Vera Support with their profile picture and name, creating a seamless contact database.
Notifications
Stay updated in real time—receive email, SMS, and push notifications whenever a new WeChat message arrives, so no message is ever missed.
Communicate in Vera Support
Instantly receive and respond to messages sent to your WeChat Official Account directly within Vera Support. This integration supports attachments, documents, photos, videos, audio files, and more.
- Send and receive messages seamlessly
- Real-time two-way synchronization
- Support for attachments, media, and other file types
Connect the Chatbot with WeChat
Integrate OpenAI-powered chatbots into your WeChat Official Account to automate conversations effortlessly. Vera Support ensures your chatbots handle user interactions efficiently while offering advanced, market-leading features.
Compatible with the Most Innovative Features
All core features of Vera Support are fully compatible with WeChat. You can also take advantage of additional functionalities, such as deactivating the chatbot during non-business hours, sending welcome messages, and more, to provide a fully tailored user experience.
Try in WeChat
- OpenAI Chatbots
- Multilingual Chatbots
- Chatbot Flows
- Chatbot Live Web Search
- Rich Messages
- Human Takeover
- Agent Ratings
- Easy Chatbot Setup
- Image Recognition
- Chatbot Actions
Media Attachments
Enable two-way support for emojis and image attachments, allowing multiple files to be sent at once.
Automatic Translation
Automatically translate incoming messages into your agent’s preferred language or into the user’s language for seamless communication.
Detect Language
Identify the user’s language in real-time by analyzing messages sent via WeChat.
Chatbot
Connect your OpenAI chatbot to your WeChat Official Account and manage conversations across all channels with a single bot.
Omni-Channel
Send and reply to WeChat messages, emails, chat messages, and more directly from the Vera Support admin area.
Support for Routing
WeChat conversations support agent routing and related features to ensure messages are handled by the right person.
Additional fees apply for WeChat verification: USD 99 for non-chinese companies, or CNY 300 for chinese companies.