Smart Chatbots Powered by OpenAI and Google
Speed customer resolutions and automate conversations by engaging one of the most advanced forms of artificial intelligence in the world. This can be done easily in just a few minutes.
Automated Communication
Let Vera.Support’s intelligent chatbot handle conversations for you — instantly and autonomously. It responds naturally when it knows the answer, and smoothly hands over to a human agent when personal attention is needed. Experience the perfect balance between automation and human touch.
- Automated customer communication
- Quick 30-second setup
- Customizable chatbot response delay
- Real, human-like interactions
Easy to Use. Easy Chatbot Setup.
No Coding Skills Required
Set up your Vera.Support AI chatbot in minutes — no programming needed. Automatically train OpenAI with your website content, FAQs, PDFs, and custom chatbot flows to deliver intelligent, human-like responses.
Learn While You Build
Start simple and grow smarter. Begin with a basic chatbot, then explore advanced tools like contexts and entities when you’re ready to take your automation to the next level.
Online Guides and Videos
Access our step-by-step tutorials, video guides, and best practices. Whether you’re new to AI or an expert, Vera.Support helps you build confidently every step of the way.
Benefits
Improve Workflows and Productivity
Vera.Support’s AI chatbot reduces agent stress by instantly handling repetitive and time-consuming questions, allowing your team to focus on what truly matters — meaningful customer interactions.
Decrease Agents’ Workloads
On average, Vera.Support bots manage up to 30% of incoming support requests, helping your agents save valuable time and improve overall service quality.
Operate 24/7, Without Breaks
Keep your business running day and night. Vera.Support’s chatbot works around the clock, offering instant assistance even when your team is offline.
Deliver Faster, Smarter Solutions
Provide immediate answers to customers’ questions in seconds. Enhance satisfaction, build loyalty, and create a seamless user experience every time.
Automatically Qualify Leads
Engage with potential customers in real time, capture their information through natural conversation, and turn interest into opportunity — automatically.
Boost Conversion Rates
Increase your sales potential with instant responses, professional communication, and a smarter online presence powered by Vera.Support.
Create Chatbots Using Your Data
Bring your own data to life with a ChatGPT-powered chatbot — tailored to your business. Simply upload your documents or share your website link, and Vera.Support will automatically build an intelligent assistant that knows your content inside out. Train your chatbot effortlessly using your website, XML sitemaps, PDFs, JSON files, and more. Keep it sharp with automatic re-training at regular intervals, ensuring it always delivers accurate, up-to-date answers.
Powerful AI Features That Work for You
Human Takeover
When AI reaches its limit, Vera.Support seamlessly hands the conversation over to a live agent — ensuring every customer gets the right answer at the right time.
Multilingual Chatbot
Break language barriers in one click. With Google AI’s multilingual technology, Vera.Support instantly communicates with customers across the globe in their native language.
Unlimited AI Assistants
Create as many assistants as you need and assign each to specific sections of your website for highly targeted, personalized engagement.
Real-Time Data Access
Answer customer questions about live information — from current events to the latest updates — with real-time data integration.
Message Rewriting
Enhance your agent communication with AI-powered rewriting. Make every message sound more friendly, natural, and professional — automatically.
Smart Reply
Save time with intelligent reply suggestions generated in real-time based on user messages. Faster responses, happier customers.
Automatic Training
Keep your chatbot fresh and informed. Vera.Support can automatically re-train itself using your website content at scheduled intervals via API or cron job.
Fine-Tune OpenAI
Take full control of your chatbot’s behavior by adjusting temperature, tone, frequency, and even custom OpenAI models to fit your brand voice.
Prompt Editing
Shape your chatbot’s personality and guide its responses with custom prompt editing. Create an assistant that truly represents your brand.
Human Takeover
Humans remain in control at all times. If the chatbot cannot provide the correct answer, Vera.Support allows you to seamlessly take over the conversation, ensuring every customer interaction is handled accurately. The chatbot only notifies agents when necessary, keeping your team focused and efficient.
- Multiple human takeover methods
- Notifications only when needed
- Optional user confirmations
- Additional control options for flexibility
Multilingual Chatbots
Deliver a truly global experience by letting your chatbot automatically match the user’s language. Vera.Support detects the visitor’s language in real time, translates messages as needed, and responds naturally in the user’s preferred language.
- Real-time message translation
- Automatic language detection
- Supports over 50 languages
- Create seamless multilingual chatbots
Works with WhatsApp, Instagram, and More
Connect your Vera.Support chatbot effortlessly to all major messaging platforms. From WhatsApp and Instagram to Telegram, Messenger, and Viber, your customers can reach you wherever they are. The chatbot also supports rich messages, ensuring a consistent, interactive experience across every platform.
- Telegram
- Messenger
- Viber
- And more
Smart Questions and Answers
Easily create powerful Q&A interactions with Vera.Support. Enhance your answers using OpenAI, pull information from external sources and APIs in real time, trigger automated actions, and capture user details for specific questions.
- Provide answers from external sources
- Trigger actions on specific questions
Tools Calling
Leverage Vera.Support’s OpenAI-powered tools to validate user data and fetch real-time answers from external sources. Automate data collection, actions, and responses to enhance your support workflows.
Set Data
Capture important user details, such as email, address, and custom fields, whenever a specific question is triggered.
Actions
Perform advanced tasks automatically, including archiving conversations, sending emails to agents, initiating human takeover, and more.
Chatbot Flows
Design seamless user journeys with Vera.Support’s Chatbot Flows. Guide visitors step by step, collect information, provide tailored answers, and trigger advanced actions automatically.
- Collect user details
- Send interactive button lists
- Transmit data via REST API
- Set custom conditions for dynamic flows
Conversational Mode
Experience human-like interactions with Vera.Support. The AI interprets messages, selects options, and continues the conversation naturally, as if buttons were being pressed.
Tools Calling
Leverage OpenAI tools to validate user data, fetch real-time answers from external sources, and automate responses efficiently.
Step-Back Updates
Allow users to revisit previous steps and update details using messages like “Wrong email” or “Go back,” ensuring flexibility and accuracy.
Set Data
Capture important user details, such as email, address, and custom fields, whenever a specific question is triggered.
Messaging Channels
Fully compatible with all major messaging platforms, including WhatsApp, with option selections seamlessly working in conversational mode.
Actions
Perform advanced operations automatically, including archiving conversations, sending emails to agents, initiating human takeover, and more.
Speech Recognition
Convert audio messages into written text instantly using Vera.Support’s OpenAI-powered transcription technology. Transcriptions appear in real time alongside the audio player, making conversations clear and accessible.
- Fully compatible with translations
- Works for users, admins, and chatbots
Image Recognition
Harness the power of OpenAI Vision with Vera.Support. Our advanced chatbot can analyze and understand images, providing smarter insights and faster solutions to enhance your workflow.
- Analyze multiple images simultaneously
- Supports GIF, WEBP, PNG, JPG, and more formats
Chatbot Training on the Fly
Boost your Vera.Support chatbot’s performance with every conversation. Agents can add new Q&A entries in real time, teaching the OpenAI chatbot fresh answers in just a click. OpenAI automatically generates variations of each question to improve response accuracy and user satisfaction.
- OpenAI-powered enhancements
- Train the chatbot instantly with agent input
- Supports multilingual training
Chatbot Actions
Enable your Vera.Support chatbot to perform actions on behalf of users. From sending emails and opening articles to switching departments or initiating a human takeover, your chatbot can handle complex workflows effortlessly. Both Flows and Q&A support these capabilities.
- More than 10 actions available
- Let the chatbot act on behalf of the user
Chatbot Live Web Search
Empower your Vera.Support chatbot to search the web in real time via Google. Provide instant answers about recent events, trending topics, or any live information, ensuring your users always get accurate and up-to-date responses.
- Answer questions about real-time events
- Automatically correct misspelled user queries
Rich Messages
Give your Vera.Support chatbot the power of human-like communication. Send attachments, media, and rich messages effortlessly — all easy to create and integrate into your chatbot’s conversations.
- Rich messages available as shortcode
- Send attachments and media
- Over 10 rich message types
More Features
Discover the innovative features Vera.Support offers to elevate your chatbot. Each tool and function is designed to make your AI assistant smarter, faster, and more effective, helping you deliver outstanding customer experiences.
Email and Text Message Support
Vera.Support chatbot can automatically reply to users’ emails and text messages whenever the answer is known, streamlining communication and saving your team valuable time.
Free to Use
Dialogflow is free to use, with enterprise-level plans required only for very high traffic volumes.
Machine Learning
Leverage Dialogflow’s machine learning to understand user intent and extract structured data efficiently.
Natural Language Processing
Powered by Google’s advanced NLP, the chatbot interprets messages intelligently using years of domain knowledge and big data.
Sentiment Analysis
Detect frustrated or happy users through sentiment scoring and magnitude metrics, allowing your team to respond appropriately.
Entity Detection
Automatically extract structured data from user expressions to understand questions and requests as a human would.
Speech Recognition
Process voice messages in real time using OpenAI and Dialogflow speech recognition technology.
Automated Training
The chatbot continuously improves by learning from human messages within conversations, enhancing performance over time.